Delivery

Delivery Map

Furniture Delivery:

All orders over £999.99 are delivered free of charge within England and Wales mainly by our own delivery men and fleet of vehicles.

We offer a delivery service 7 days a week.

Due to our customer feedback Saturday and Sunday deliveries are available at no extra cost for larger orders.

A convenient delivery slot is arranged as standard on all teak garden furniture so that you are not left waiting in all day.

Delivery Costs:

  1. Any orders over £999.99 are delivered free of charge for England and Wales.
  2. All orders under £999.99 that can be despatched using a courier will be charged standard postal rates based on weight for England and Wales.
  3. Any orders under £1000 that cannot be sent via courier are charged according to the county the goods are delivered to. Please see the delivery map below for price structure.

If there are extenuating circumstances we can waver or vary the delivery charge with mutual agreement. In those cases, we will contact you prior to delivery.

Please note: We do not profit from deliveries. Any savings that can be made will be passed on to you.

All orders to Scotland and Northern Ireland or non mainland locations are priced on application.


Failed deliveries: Items will be returned to Faraway's depot. In these circumstances, a Faraway delivery member of staff will contact you to arrange a further delivery date which may incur an additional charge.

Delivery Details:

Once your order has been processed, a member of the Faraway delivery team will contact you via email to arrange a suitable delivery date. They will do everything in their power to arrange a mutually convenient day and time for the delivery. We can usually guarantee a morning or afternoon appointment, therefore avoiding the need to be at home all day waiting for your delivery. For smaller items such as parasols, cushions and covers, delivery is arranged via a courier who will leave a calling card if you are not available and allow you to arrange a convenient time directly with the courier company.

Please be aware that due to the large volume of orders despatched it is imperative that you are there to sign for the pre-arranged delivery.

Europe:

For deliveries to Europe charges vary depending on location and Pallet Company used. Please email us for a quote. You are also welcome to arrange your own pickup from our warehouse in Hertfordshire, WD6 5PH, UK.