Faraway Furniture takes great pride in our customer service.

Please feel free to contact us with any comments you may have regarding the service you have received. Be assured that all personal details will be treated as strictly confidential.


Sent: 12 June 2006 10:59
hi,
i received the bag on friday morning thank you, i'm very pleased with the level of service i have encountered whilst using your company and i would not hesitate to recommend you to my friends....once again thank you :)
J.C.Kindleyside

Sent: 15th June 2006 20:34
.Very satisfied with the level of service. I really appreciate you resolving the matter in so quickly. The BBQ went fine in the end and all the guests were impressed with our new teak garden set. Let me know when the cushions arrive, Naomi said she will remove the delivery charge for us..
Mr R Deacon

Sent: 15th June 2006 22:01
.Amazing tree bench, fits perfectly and looks absolutely gorgeous. I have attached a small picture as requested.
Mr Kelledy, Leeds

Sent: 17th June 2006 16:58
...your advice was invaluable. expect to hear from us again.
Manjeet Lidher

Sent: 18th June 2006 15:44
...Good website. Extremely easy to use. Glad we ordered from you and will recommend you to our friends.
Ms Lucy Cordell

Sent: 18th June 2006 21:13
...excellent quality teak garden furniture.many thanks.
Mr W Murfet

Sent: 21st June 2006 9:20
Just a quick message to say thank you for the teak set your drivers set up for us at the weekend. We will recommend you to all of our friends. They even gave the set a light sanding prior to taking all the boxes and leaving. Many Thanks guys!
Lenoo, S.

Sent: 23rd June 2006 8:52
...My best online purchase all year. My wife was over the moon when it arrived. Thanks for helping with the surprise; she did not suspect a thing until the drivers arrived. Well done.
Mr R Cohen, London

Sent: 3rd July 2006 13:12
...Excellent quality set for the money, I am very happy with my purchase.
Mr J Bowskill

Sent: 5th July 2006 15:43
...Thanks for the quick delivery and assembly of the furniture...
Mrs L Wannell, Welwyn Garden City

Sent: 12th July 2006 12:41
...What a beautiful tree bench!!!
Peter Kingwill

Sent: 18th July 2006 11:52
After sending the set back to the cowboy from eBay, I placed an order with Faraway. What a difference! We really can't thank you enough for all of your time and patience. Out of desperation, and because we burnt our fingers with eBay (never again!) we almost bought a set from John Lewis for 4x your price and not nearly as nice...
Ashley Woods

Sent: 31st July 2006 10:20
Just to say this must be my best buy in years. The fiji set arrived as promised conveniently on Saturday morning and it's even more beautiful than I thought. We spent the entire weekend ooing and aaing over it - and at half price what fabulous value for money!
Mrs F.Brady

Sent: 9th Dec 2006 10:20
...prompt delivery, friendly customer services and the teak furniture was absolutely stunning.
Peter Lakeland, Derby

Sent: 19th Jan 2007 11:12
Many thanks for your prompt delivery of my Antigua table and chairs - ordered on Thursday, delivered on Sunday is quite something. I was also impressed with your level of care, attention to detail, and courteous service; and I'm delighted with my purchase.
Regards
Alan Marshall,Doncaster

Sent: 10th March 2007 13:18
The two guys who delivered and assembled the table and chairs we bought from you have just left. The care and attention to detail they paid to the furniture was really impressive: they are superb ambassadors for your company. The table, chair, cushions and parasol are much better than we expected. This has been one of those rare occasions when (as hard bitten and frequent purchasers over the internet) the product and service has far exceeded our expectations. I shall be promoting your company to anyone who cares to listen - thanks very much.
Name/Address withheld

Sent: 12th March 2007 13:31
Dear Naomi, Our furniture arrived yesterday and I'd just like to say how pleased we are with it. The boys who delivered it were very efficient and polite... Many thanks once more.
Mrs Fletcher, Carmarthenshire

Sent: 27th March 2007 17:40
Just a quick email to say what a great service you and the guys who delivered the furniture gave us - the delivery guys were great and it was very nice not to have to try and put up the table myself! We will recommend you to people we know All the best
Nick, Merseyside

Sent: 28th March 2007 11:53
Just wanted to say how pleased we are with the furniture which came on Sunday - great service !!! ...Many thanks once again - I will certainly recommend you.
Allison, Wakefield

Sent: 1st June 2007 10.05
We are absolutely delighted with the table and chairs...excellent quality...
Bob, Devon

Sent: 3rd June 2007 14:29
The furniture was delivered today- and is fab, we are really happy with it.
Amy M

Sent: 20th June 2007 12.17
...the furniture was delivered on time, assembled by two very helpful guys and the furniture is stunning. Thanks..
Michaela, London

Sent: 3rd July 2007 11:04
Thanks for our delivery The guys were very helpful and informative. We are very pleased with the table, just need the weather to go with it now!
Wendy, Herts

Sent: 29th August 2007 20:48
Naomi, I meant to write last week but life is hectic. The guys turned up on time, as promised with the tree bench. They worked really, really hard, ensuring they built it properly. They were polite and left no mess at all. My wife was absolutely delighted. The bench was exactly as described on the web site, the quality and look both excellent. I have to say it's a real pleasure and surprise to find a company that provides such a good service and product. Many thanks to you and the guys from Faraway who delivered and built the bench.
Ray W

Sent: 23rd Dec 2008 12:45
...Thankyou so much for the beautiful tree bench...the guys fitted the tree bench perfectly and were so polite..my wife was delighted with her early Christmas present...
Shane, Lancashire

Sent: 6th Jan 2008 20:39
...Thanks to you and your team...the two guys were excellent..many thanks again for the excellent customer service we received..
Andrew, Gwent

Sent: 24th Jan 2008 10: 56
...the set was delivered on time and on a weekend too!! We are so pleased with our table and chairs...please feel free to use photos attached for your blog.
Frank, Wiltshire

Sent: 5th Feb 2008 13:34
...as a carpenter I am very picky when it comes to quality wood. I was blown over by the craftmanship, quality and service...
Paul, Hitchin

Sent: 1st March 2008 09:31
...we took delivery of your furniture today and it looks fantastic...Thankyou
Yan, London

Sent: 5th April 2008 14:57
...we have been very happy with the furniture and i think you will have a few other orders soon,
Giles, Bath

Sent: 30th April 2008 10:46
...I just wanted to let you know how delighted we are with the furniture. Thank you very much for your excellent service throughout.
Neil, Suffolk

Sent: 13th May 2008 18:11
...we had a BBQ last week and everyone thought our table was fab I have given your details to everyone thanks again
Andy, London

Sent: 16th June 2008 11:14
many thanks for the fantastic furniture...your advice and service was second to none...
Marion, Hertfordshire

Sent: 21st June 2008 16:59
the table and chairs look stunning on our decking...
Judy, Wiltshire

Sent: 1st July 19:34
...really pleased with the bench and the quality...
Mr Knight, Beds

Sent: 12th July 08:47
...you came highly recommended and now i know why...
Ash, Gerrards Cross

Sent: 14th July 2008 13:06
...after rejecting a set from one of your competitors we were relieved to find your furniture was of the highest qualilty and just wanted to say thanks for the advice given...
Mark, Yorkshire

Sent: 5th Aug 2008 12:02
...delighted with the service, furniture and the assembly men who were very polite and professional...
Leila, Devon

Sent: 3rd Sept 2008 18:45
...I know it took us quite a while to finally decide on a set for our new patio, thanks for your patience...we got there in the end and are extremely happy with our purchase. (you were right about he black cushions).
Miss Jacobs, London

Sent: 18th Oct 2008 08:38
The memorial bench looks wonderful, we are very grateful for your help in getting it to us in time..
Ms Brady, University of Cambridge

SentL: 28th Dec 2008 16:23
Hello
Further to my purchase of the 8 seater Oak dining table a few weeks ago I would like to tell you how delighted I am with this beautiful table. I seated 10 for Christmas lunch and it was perfect. All visitors, young and old, have admired my table and it is indeed a joy to behold.
Perhaps you can consider extending your indoor range?
Once again, thank you, and please extend this to the designer and the craftsmen who worked on this.
Regards
Beryl Aron